Find the Answer You’re Looking for about Our Pain Management Treatment Centers in the FAQs


Please take a look at our Pain Management Treatment Center’s FAQs to find what you’re looking for. If it isn’t found here, please call us at (239) 939-7375.

What should I expect at my first visit as a new patient?

Please tell what I need to know about my condition or my planned procedure.

Do I have to go to a specific office?

Do you do more than one procedure during a visit?

How do I obtain an override or pre-approval on my medicine?

Is it alright to accept medications recommended from other doctors?

Can I get an increase in the amount of my pain medicine?

Is it possible to refill my pain medications without a visit to the office?

Please explain how to get a letter or form processed. How long is this process?

If my prescriptions get lost or are stolen, will you replace them?

Is it possible to become addicted to pain medicine?

Am I allowed to drive while on these medications?

My pain is increasing and it’s afterhours. What do I do?

I had a MRI, X-RAY, or lab report ordered. How do I get these results?

My new prescription medicine isn’t working.

How do I obtain medical records? How long will those take to get?


What should I expect at my first visit as a new patient?

At the initial visit, you will be evaluated exclusively by Dr. Isaacson. Dr. Isaacson prides himself on a thorough personal evaluation of each and every new patient. You will be asked questions about your medical history and a physical will be performed to evaluate your complaints as well as your overall general health condition. Please bring all MRI and x-ray results (written reports, NOT films) to your visit. Also, make sure you bring your insurance card and prior recent medical records if available.

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Please tell what I need to know about my condition or my planned procedure.

We have provided information about the most common conditions and treatments. To learn more about your condition/diagnosis and various procedures please click here.

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Do I have to go to a specific office?

No, patients are free to choose the facility location (Fort Myers or Cape Coral) that fits their schedule. However, there is a ‘no-show’ fee as well as a fee for canceling your appointment with less than 24 hour notice.

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Do you do more than one procedure during a visit?

Generally, we prefer not to perform more than one procedure at a time so that we can determine the results of each individual procedure. Additionally, most insurance plans have limitations on multiple procedures performed on the same day.

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How do I obtain an override or pre-approval on my medicine?

Your pharmacy will contact our offices if there is a problem getting a medication approved through Your Insurance Company. We will then attempt to get approval; however, there is no guarantee that a medication will get approved. We may need to change your medications and/or you may need to pay for your medications on your own.

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Is it alright to accept medications recommended from other doctors?

All pain medications should only be prescribed by Dr. Isaacson. Medications other than pain medications can be prescribed by other physicians. Please let us know as soon as possible if you have received a pain medication from another physician (dentist, emergency room, etc).

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Can I get an increase in the amount of my pain medicine?

Please schedule an appointment to address any increases in your pain medicine.

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Is it possible to refill my pain medications without a visit to the office?

Most medications can be refilled without an office visit, however certain pain medications will require regularly scheduled office visits.

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Please explain how to get a letter or form processed. How long is this process?

Letter or form requests can be made via telephone or prior to your office visit. There is a nominal fee associated with the completion of most requests which needs to be addressed in advance. Requests generally can be completed within 48–72 hours.

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If my prescriptions get lost or are stolen, will you replace them?

We are unable to replace lost or stolen prescriptions. You will need to be evaluated in the office by a provider in order to receive an alternative medication. Certain medications can cause withdrawal like symptoms if it is stopped without appropriate supervision. You may need something to help with the symptoms that may occur.

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Is it possible to become addicted to pain medicine?

Addiction is defined as the use of a medicine even if it causes harm, having cravings for a drug, feeling the need to use a drug and a decreased quality of life. If you are taking your pain medication in accordance with the instructions, the chances of becoming addicted is very low. The development of addiction has been rarely reported in medical literature for patients taking their medications as prescribed; and is much more common in a person who has a family or personal history of addiction. Physical dependency is not the same as addiction.

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Am I allowed to drive while on these medications?

All medications have side effects, and some may cause drowsiness and alter your judgment. It is recommended that you exercise caution as well as ascertain the effects of medications prior to operating machinery that may cause harm to you or others.

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My pain is increasing and it’s afterhours. What do I do?

We would request that you follow the instructions provided when your medications were initially prescribed and/or any additional guidance provided during your most recent office visit. Please remember that we are unable to prescribe controlled substances after hours, on weekends, or on holidays. An answering service number is available for emergent situations. Prescriptions as well as scheduling changes do not constitute an emergency. If an emergency arises, call 911, go to an urgent care facility, or an emergency room.

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I had a MRI, x-ray, or lab study performed. How do I get these results?

A visit may have been scheduled with your provider 2 weeks after the study was ordered. An appointment may be needed to discuss the findings and plan your future treatment.

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My new prescription medicine isn’t working.

We recommend that you allow the new medications up to 2 weeks to take effect. Because of adverse effects, we are unable to change controlled substances on a frequent basis. Please call our office during normal office hours and a staff member will review your concerns with Dr. Isaacson and provide additional guidance as necessary.

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How do I obtain medical records? How long will those take to get?

You will need to call the office and speak with the medical records department to request a copy of your records. It takes approximately 72 hours to copy medical records.

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